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As our website deals with Users’, Members’ or Visitors’ private information on a daily basis, all can be sure we respect their privacy, and take all necessary methods to ensure compliance with applicable regulations. All personal information, including sensitive information, submitted to Lowkey will be kept in confidence as stipulated under this Privacy Policy and stored in electronic databases that are secure and restricted from unauthorized access. Take time to read this Privacy Policy carefully since it is an integral part of our Terms and Conditions

Age Limit

We do not intentionally collect any personal information of any person of age under 18. Moreover, any use of the content management system is strictly prohibited by persons who did not reach an age of majority according to their local law, so if it comes to our attention that we have collected any such information, it will be securely erased as soon as possible.

Privacy Scope

This Privacy Policy covers all content management systems treatment of personal information that is collected when you are on the content management system section of the website, and when you use the services. You are giving your consent to this Privacy Policy in the process of registration on the site and that would be the legal basis for us to act according to this Policy.

There are several categories of information we collect for your comfortable use of the site and which are essential for accurate provision of Services:

  • Your Profile Information

    This category contains data that you may, but in most cases not be obliged to, provide while filling in your profile after registration and includes information like name, address, your physical appearance, occupation, hobbies, sex, purpose of acquaintance, etc. This information is used for your better experience on Site and will be visible for other registered users as long as your profile is active. The better you describe yourself, the faster your chosen one will know that you were made for each other. 

  •  User Content

    Everything you generate on site (address details, card details etc.) is User Content. 

  • Technical Data

    This category shall include your login date and time, IP address, proxy, your device name, browser name and any site which redirected you to the Content Management System, registration date and password, activity on Site, whether you have Java Script and/or Flash enabled and their versions, and similar technical information. 

  • Payment Data

    We may store billing information (without full card number), such as your name, billing address, card mask, verification information, IP address – standard information for payment processing industry. This is used to process payments to us.

    Some of this information is collected automatically by Content management system upon you accessing the Site and Services, like Technical Data, whereas other information will only be obtained when and if you provide it through your use of the Website and Services.

    We may also gather information about all users and visitors of the Site in an aggregated and impersonalized form and use it to determine what is the most beneficial for our users and how we can enhance your experience at Content Management System. 

Opt-Out and Data Management


You have the right to access, change or delete your personal information stored and processed by us. In case you wish to do so, you can do the following:

  • – make desired corrections on your Profile page
  • – submit a request to our Support Team to close your account which will result in restriction of processing of your Personal Data;
  • – delete your personal information via Data Management section of Site;
  • – realize your right to data portability, you may do so via request to our Support Team or via Data Management section of Site;

Opt Out

You may also withdraw your consent or make changes to some of your Personal information management preferences on the Data Management section on Site. However, since our service is inextricably intertwined with Personal information, withdrawing your consent to store and process key categories of personal information will make your use of Site impossible. 


If you are a resident of European Union and you were unable to resolve your concerns of how we process your personal information, you have a right to lodge a Complaint with proper data protection authority which should be determined by your residence or our establishment. 

Use and Disclosure

Except as described in this privacy policy, we do not use or disclose information to any third parties, except when we believe it is required by law or to protect us, Partners, other Members or users or third Parties or to enforce other legal rights. That is the general rule.

Your Profile Information will be seen by other registered users on Site, Site Administration and Support Team. We may also use this information to verify your age eligibility, automatic registration on Partners’ web-sites, provide you with personalized offers.

We may provide some sections of your Profile Information on an aggregate basis, to potential third-party advertisers and analytics services throughout the world, but again, be patient – it can be done only in impersonalized form which means that this information may not be used to identify a particular person. We may also provide personal characteristics, including mobile location information to third parties for commercial marketing purposes who will serve advertisements over the Internet.

User Content is only used for its direct purpose – to be delivered to addressee. That’s it. Additionally, our Support Team and Anti-Scam systems have access to this information to intercept and cease violations on Site.

We use your Contact Information, primarily to contact with you. It is also used as a part of authorization system on Site, for notifications, newsletters and for advertising. Thus, it is accessible for advertising specialists and our Support Team. 

We use Technical data information as background to maintain and develop technical part of Site and Services for you: authorization, correct Site and its modules performance, security, your orders execution, etc. This information is therefore seen and processed only by technical stuff maintaining the Site and Services.

Payment data is used to process your payments for Services you purchase on Site. You may also store payment token or similar technology (this option is seen on the payment page) to simplify your future payments. 

Disclosure for Accounts Payable or Collections

It is your duty to make sure that you keep your account(s) in good standing with us. If you have an outstanding balance, or if you dispute your payment to us with your credit card or financial institution for any reason, please note that all information collected from your activity on our website may be disclosed to the bank and/or collections agency we work with for the purposes of establishing proof of identify, proof of use, proof that service was provided, and/or collecting any outstanding debt owed to Operator.

Storage and processing location

We store and process all information, including Personal Information through networks and servers located in Isle of Man as it is necessary to provide communication Services on Site on a decent level. We utilize appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or another legally approved mechanism, to ensure the lawful transfer of your personal data outside of the EEA.

Retaining Personal Information

In all cases we undertake to keep all personal information collected and stored strictly confidential. We will only retain personal information for the duration of its intended use or as otherwise required by law. We may also retain some information for our protection against legal actions. Such information shall be locked, secured and stored for a period of three years and will be used only for purposes of protection against legal. 


To enhance your experience on our site and receive its Services in their best quality and speed, we use Cookies. We use cookies for remembering user preferences, user sessions, tracking visits to understand visitor behaviour, and planning for increased loads. You have the option of setting your browser to reject cookies. Cookies can be disabled. Doing so, however, most certainly will impact your experience on Site. See details in our Cookies Policy.

Safeguarding Personal Information

All the information, including personal, is being transferred through secure HTTPS/SSL encryption technology channels before being sent over the Internet. Thus, while we cannot guarantee that your information is 100% secured, HTTPS/SSL makes it very difficult for your information to be stolen or intercepted while being transferred. 

Credit card transactions are processed through our merchant account gateway. All information sent to our merchant account gateway is in the secure HTTPS/SSL environment, which will protect it against disclosure to third parties. When we receive your order, it is on an HTTPS/SSL server. 

All the sensitive Personal information stored is additionally encrypted to enhance your security. 

We use reasonable precautions to keep personal information disclosed to us secure. However, we are not responsible for any breach of security. 

Privacy Policy Changes

If we decide to change our privacy policy, we will post those changes here, effective upon publication, so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. Please, review this page from time to time.

If at any time you have questions or concerns about this privacy policy, please feel free to contact us via email at